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Tag: Agent network manager

Re-imagining Agent Network Management – What Have We Learnt?

This is a presentation of the lessons learnt in four years of ANA project.

Jun 23, 2017

The Helix Institute of Digital Finance

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Jun 23, 2017

The Helix Institute of Digital Finance

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Successful Agent Networks

This paper sets out The Helix’s system for analysing success in this complex context: a flexible approach allowing agent network managers and researchers alike to measure six dimensions of agent network success, and to categorise agent networks so that we can make fair comparisons between similar deployments.

Feb 9, 2017

MSC

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Feb 9, 2017

MSC

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Bank Managed Agent Networks – The Challenges

This paper discusses the challenges banks are likely to face in building and managing their own agent networks.

Mar 1, 2013

Denny George, Alphina Jos and Soumya Harsh Pandey

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Mar 1, 2013

Denny George, Alphina Jos and Soumya Harsh Pandey

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Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model in India and the associated challenges and potential consequences from a consumer standpoint.

Sep 1, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

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Sep 1, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

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Customer Support for E/M-Banking Users

E/M-banking systems depend on above all on clients’ trust. This Note examines various dimensions around enhancing customer experience.

Aug 21, 2012

Swati Mehta

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Aug 21, 2012

Swati Mehta

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Assessing Agent Profitability: MicroSave’s Agent Journal Studies

Profitability of the agents is at the foundation of a successful agent network. This PB discusses the drivers of agent profitability, categories of agents and reasons for lack of profitability.

Jun 1, 2012

Mukul Singh

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Jun 1, 2012

Mukul Singh

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