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Tag: Airtel

Mobile Banking Stumbles on Challenges in the Ugandan Market

Why Ugandan customers continue to queue up at banks when they can use mobile money? We discuss three reasons – high transaction costs, unreliable systems, and preference for human contact.

Aug 9, 2017

Doreen Ahimbisibwe

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Aug 9, 2017

Doreen Ahimbisibwe

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Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain the core focus area for providers while designing the interface of their access channel.

Apr 7, 2017

Mohit Saini

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Apr 7, 2017

Mohit Saini

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How Mobile Money can act as an enabler for G2P payments in India?

In the dearth of efficient and successful G2P payment disbursement model in India, global examples suggest that G2P payments can “also” be routed through mobile money account. In this video, we discuss this idea of “using mobile money for disbursement of G2P payments in India”.

Jul 13, 2015

Mohit Saini

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Jul 13, 2015

Mohit Saini

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Market readiness for mobile money interoperability

Interoperability of mobile financial services offers great benefits for the wider ecosystem. This blog explores the impact of interoperability on financial inclusion.

Nov 24, 2014

Puneet Chopra

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Nov 24, 2014

Puneet Chopra

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Non-bank-bank partnerships: Break-ups, new dates on the cards?

Until this month RBI maintained the view that only licensed commercial banks can offer cash-out services. As a result, a number of banks and non-banks formed partnerships. In fact, the RBI’s view hasn’t changed. The RBI has simply decided to regulate non-banks offering business correspondent services too, as differentiated, Payments Banks (PB). Business correspondents (BC) were the […]

Aug 12, 2014

MSC

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Aug 12, 2014

MSC

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Structuring and Managing Agent Network – II

The Briefing Note # 136, reviewed agent networks managed by MNOs. This Note focuses on bank managed agent networks – either directly or by outsourcing to third parties.

Nov 1, 2012

Puneet Chopra, Anup Singh and Mukesh Sadana

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Nov 1, 2012

Puneet Chopra, Anup Singh and Mukesh Sadana

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