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Tag: Behavioural economics

Graham Wright and Evelyn Stark

The Ebb and Flow of Customer-Centricity in Financial Inclusion Part...

Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
Feb 10, 2016

Akhand Tiwari and Premasis Mukherjee

Balancing Left-Right Bias in User-Centric Design Processes

This Note gives glimpse of the approach through which MicroSave is able to engage business...
Dec 11, 2015

Ignacio Mas and Vartika Shukla

Making Digital Money More Relevant, More Often – Part 1

“How do we make mobile money more inclusive and relevant in the daily lives of...
Oct 20, 2015

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015

Premasis Mukherjee, Akhand Tiwari and Anup Singh

How Saving Is Influenced by Behavioural Biases

This Note analyses the trends through behavioural economics lens and tracks behavioural factors responsible for...
Mar 26, 2015

Akhand Tiwari, Anup Singh and Premasis Mukherjee

Examining Remittances Through A Behavioural Lens

Migrant workers, are unique client segment that interests financial service providers- specifically the digital financial...
Mar 25, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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