Skip to content
  • Subscribe
  • FR
  • Light Dark
  • About us
  • What we do

      Financial services

      • Banking, financial services, insurance (BFSI)
      • Government and regulators
      • Water, sanitation, and hygiene (WASH)
      • Social payments and refugees
      • Micro, small, and medium enterprise (MSME)
      • Agriculture and food systems
      • Education and skills
      • Digital and fintech

      Financial services

      • Banking, financial services, insurance (BFSI)
      • Government and regulators
      • Water, sanitation, and hygiene (WASH)
      • Social payments and refugees
      • Micro, small, and medium enterprise (MSME)
      • Agriculture and food systems
      • Education and skills
      • Digital and fintech

      Emerging areas

      • Gender equality, disability, and social inclusion (GEDSI)
      • Youth
      • Climate change and sustainability
      • Health and nutrition
      • Startup innovation and acceleration
      • Inclusive insurance
      • FinTech, digital lending, and platforms
      • Evidence and impact measurement (EIM)

      Emerging areas

      • Gender equality, disability, and social inclusion (GEDSI)
      • Youth
      • Climate change and sustainability
      • Health and nutrition
      • Startup innovation and acceleration
      • Inclusive insurance
      • FinTech, digital lending, and platforms
      • Evidence and impact measurement (EIM)

      Government

      • Technology and digital public infrastructure
      • Community and livelihood
      • Smart governance
      • Social protection
      • Microfinance
      • Skilling and jobs

        • Evaluation

      Government

      • Technology and digital public infrastructure
      • Community and livelihood
      • Smart governance
      • Social protection
      • Microfinance
      • Skilling and jobs
      • Evaluation

    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

  • Expertise

      Financial services

      • Government regulations and policy
      • Digital technology and channels
      • Products and channels
      • Policy and strategy
      • Organizational transformation
      • Design thinking and innovation
      • Data insights

      Financial services

      • Government regulations and policy
      • Digital technology and channels
      • Products and channels
      • Policy and strategy
      • Organizational transformation
      • Design thinking and innovation
      • Data insights

      Emerging

      • Training
      • Catalytic finance
      • Research, evaluation, and analytics
      • Responsible financial systems – empowering trust, driving Inclusion
      • Institutional development
      • Policy and regulation
      • Product development

      Emerging

      • Training
      • Catalytic finance
      • Research, evaluation, and analytics
      • Responsible financial systems – empowering trust, driving Inclusion
      • Institutional development
      • Policy and regulation
      • Product development

      Goverment

      • Research
      • Risk management
      • Strategy development
      • Marketing and communication
      • Program management
      • Capacity building
      • Channel development

      Goverment

      • Research
      • Risk management
      • Strategy development
      • Marketing and communication
      • Program management
      • Capacity building
      • Channel development

    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

  • Library
  • Our clients and partners
  • Proposals
  • Careers at MSC
  • Contact us

Tag: Behavioural economics

Graham Wright

“Clients Should Be At The Centre Of Your Business” –...

The more you engage with customers the clearer things become and the easier it is...
Mar 18, 2015

Akhand Tiwari, Anup Singh and Premasis Mukherjee

Behavioural Economics and User Centred Design – Opening up New...

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses...
Mar 16, 2015

Anup Singh, Premasis Mukherjee, Abhay Pareek and Lisa Chassin

Behavioural Insights in Insurance

This note takes an alternative view from the conventional wisdom of expected utility and optimum...
Sep 29, 2014

Nishant Kumar, Akhand Tiwari and Nitish Narain

How to make financial education better… maybe

Is financial education or financial literacy a branding problem? Here the authors suggest some alternative...
Sep 8, 2014

Akhand Tiwari, Nitish Narain and Akhilesh Singh

The Essential Ingredients of an Effective Financial Education Programme

In this Briefing Note we discuss areas that we think were critical to the design...
Sep 3, 2014

Graham Wright and David Cracknell

Customer service – More than just smiles

What role does customer service play for any market-led financial institution? Here the author shows...
Aug 28, 2014
  • 1
  • …
  • 4
  • 5
  • 6
  • 7
Subscribe to us now

Join our community and be the first to get exclusive updates of our work and more. Subscribe now and become part of our vibrant network!

Sign up now
Our brands
    •
  • m4d
msc-white-logo

MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Responsible Financial Systems – Empowering trust, driving Inclusion
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

© 2025 MicroSave Consulting (MSC)

  • Terms of use
  • Privacy policy
  • Certifications
  • Code of business conduct
  • Quality assurance
This site uses cookies, by continuing your navigation, you agree with our Cookie Policy.