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Tag: Client communication

“Respect the sentiment:” Using sentiment analysis to inform policy and regulation

This blog examines how text analytics and social media platforms can help policymakers quickly gauge public sentiment around different issues.

Dec 21, 2020

Aakash Mehrotra, Mohak Srivastava, Monica Dutta and Rahul Chatterjee

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Dec 21, 2020

Aakash Mehrotra, Mohak Srivastava, Monica Dutta and Rahul Chatterjee

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The Key to Growing Large is Staying Small First: Focus on clients, distribution, & communications

This presentation discussed three top digital finance issues for banks.

Jun 17, 2015

Joyce Murithi

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Jun 17, 2015

Joyce Murithi

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Public Relations Policy in MFIs – A “Nice To Have” or Necessity?

This Note highlights the increasing importance of public relations (PR) policies, and need for a structured approach to handle PR for a microfinance institution (MFI).

Aug 23, 2012

Abhishek Lahri, Graham Wright and Sharad Bangari

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Aug 23, 2012

Abhishek Lahri, Graham Wright and Sharad Bangari

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