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Tag: Client protection

MSC

Financial Inclusion Just Became More Inclusive…Maybe

This blog reflects on the avenues available for financial services in the wake of RBI's...
Feb 13, 2013

Veena Yamini and Sunil Bhat

Responsible Finance: Concepts and Challenges

This Note highlights the relationship between responsible finance, social performance management and client protection and...
Jul 20, 2012

Graham Wright

Clients on Client Protection

This report presents (a) the evolution of the research tool, (b) results from the research...
Jul 16, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a...
Jul 12, 2012

Anurodh Giri, Sonal Agrawal and Jesila Ledesma

Developing a Tool to Assess Client Protection

This Note highlights the steps required to implement the ServQual tool, the rigorous process taken...
Jul 10, 2012

Amit Garg and Anirban Roy

Client Protection Lessons for the Microfinance Sector

This Note explains how clients perceive 'client protection' and what the stakeholders can do to...
Jun 19, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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