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Tag: DFS

Puneet Chopra

Can MNOs Lead the Way for Banking the Excluded? (2...

There are several challenges and barriers that Indian MNOs would need to surmount. This note...
Nov 11, 2012

Akhand Tiwari, Abhay Pareek and Ghiyazuddin Mohammad

Banks: The Preferred Remittance Services

This Note discusses the features of two agent-based remittance models introduced by banks
Mar 14, 2012

Puneet Chopra

Taking Financial Inclusion to the Next Level

This note focuses on Banks and BCs, under the policy and regulatory directions, and supervision...
Mar 9, 2012

Graham Wright

Way Forward: Future of Financial Services for the Poor

Graham A.N. Wright, Managing Director MicroSave, presented a paper on Way Forward: Future of Financial Services...
Jan 9, 2012

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and...
Nov 25, 2011

Minakshi Ramji, Ritesh Dhawan and Nitin Garg

Lessons from CSMs: Agent Perspectives

This Note particularly focuses on agent (customer service point/CSP) feedback. Regular CSM exercises can be...
Nov 18, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
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Expertise
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  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Responsible Financial Systems – Empowering trust, driving Inclusion
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