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Tag: Digital financial services

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 2: Transparency...

The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016

Soumya Harsh Pandey and Graham Wright

Real and Perceived Risk in Indian Digital Financial Services

The blog discusses the real and perceived risks in the Indian digital financial services and...
Feb 26, 2016

Mohit Saini and Prabir Barooah

Over the Counter (OTC) Money Transfer in India: Mapping the...

The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.
Feb 23, 2016

Manoj Sharma

Full Report: PMJDY Wave III Assessment

This report captures aspects such as BM’s availability, transaction readiness, dormancy levels, and transactional details....
Feb 19, 2016

MSC

Snapshots: PMJDY wave III assessment

The report is based on three rounds of assessment and review of PMJDY, conducted by...
Feb 19, 2016

MSC

Full Report: PMJDY Wave II Assessment

The second assessment (Wave-II) of BMs under PMJDY was conducted by MicroSave during April-May 2015...
Feb 19, 2016
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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