Tag: Digital Transformation

Webinar series—Inspiration, Insights, and Learning (I2L): Digital transformation: Is the banking and microfinance industry ready?

MSC (MicroSave Consulting) conducted a webinar titled “): Digital transformation: Is the banking and microfinance industry ready?” on 19th October, 2022.

Oct 21, 2022

MSC

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BRAC Bank experiments with agent banking—a lesson for progressive banks across the globe

This case study on BRAC Bank shares lessons from its journey and its experiments with agent banking. It highlights its unique initiatives in making the agent banking channel a profit-making proposition.

Oct 12, 2022

Ravi Kant and Moinuddin Mohammed

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The Revolution MUST be Digitalized

It is clear that digital transformation is a journey, not a destination – so incremental progress is to be expected. Equity Bank, one of the leading microfinance providers in Kenya, developed a well-articulated approach and took over a decade to digitalize its operations. It started with the equivalent of a digital readiness assessment, on which it based its digital transformation strategy in 2010. MSC worked alongside Equity Bank, providing consulting services, for much of its digital transformation journey.

Jun 7, 2022

Graham Wright, Anup Singh and Abhishek Anand

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OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, wants to explore novel approaches to supervise digital financial services. This blog details two SupTech solutions that OJK is prototyping to enhance consumer protection in Indonesia.

Dec 14, 2021

Gloria Sinaga, Raunak Kapoor and Sneha Sampath

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The digital journey of Shakti Foundation for Disadvantaged Women (SME loans): A lesson for progressive MFIs in Bangladesh

The case study charts how Shakti Foundation for Disadvantaged Women utilized technology to grow its SME portfolio and enhance cost and time efficiency. Through the use of technology, it offered customer-friendly services and helped staff members manage their loan portfolios better while managing associated risks.

Dec 8, 2021

Ravi Kant, Zeeshan Ali, Shobhit Mishra and Shantam Mondal

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The journey of mobile financial services at BURO Bangladesh: A lesson for the microfinance sector in Bangladesh

The case study encapsulates the digital transformation journey of BURO Bangladesh as it tried to offer mobile financial services to its clients. The road was not easy, but the efforts have finally started to yield results to both the MFI and its customers.

Dec 7, 2021

Anant Tiwari, Ravi Kant, Shantam Mondal, Aneesh Gulati and Bijoy Bhowmick

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Tag: Digital Transformation

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