Six aspects financial institutions must consider if they wish to serve young people
Many financial service providers (FSPs) wish to serve youth but lack appropriate products and services that suit their needs. In this blog, we highlight prominent aspects that financial institutions need to focus on as they design and deliver financial services to youth.
Sep 7, 2020
The economies have been hit already—we now need palliatives and ultimately cures
An economic pandemic is upon us as the COVID-19 infection continues to spread around world, affecting a billion people from the low-income segment. Our blog looks at why policymakers need a feedback loop of evidence-based information for governments to develop and deploy effective policy measures.
Apr 14, 2020
Akhand Tiwari, Doreen Ahimbisibwe, Agnes Salyanty, Manoj Pandey, Rahul Chatterjee and Rahmatika Febrianti
Apr 14, 2020
Akhand Tiwari, Doreen Ahimbisibwe, Agnes Salyanty, Manoj Pandey, Rahul Chatterjee and Rahmatika Febrianti
Bending the Rules for Better Customer Service is probably a Good Thing
Better customer service leads to increased DFS usage, the blog states customer needs and behaviours that can be met within the bounds of mobile money system.
Mar 20, 2015
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