Customer-centric and responsible digital credit solutions for urban and rural non-farm entrepreneurs and smallholder farmers
MSC conducted a deep-dive analysis of the digital credit users in India, Indonesia, and Kenya to assess the impact of digital credit on their financial health. The analysis presents the insights from the assessment and recommends actionable interventions at the level of providers, regulators, and policymakers to enhance the financial health of digital credit users.
They deliver, they survive, and finally, they BELONG – Blue-collar workers in India are now “Entitled” to what they deserve for their services
India has more than 250 million blue-collared employees with an immediate need for essential benefits. Entitled works with employers to strengthen their financial health by designing bundled financial products, such as credit and insurance, for the well-being of blue-collared workers. Solid financial health will give blue-collared workers a blanket during financial shocks. Entitled is gradually developing innovative delivery channels and products to make the user onboarding experience comfortable.
From a digital lender to a microfinance bank—what does this mean for MFIs in Africa?
Our podcast featured DFS Consultant Wesley Otoso and DFS Specialist Edward Obiko of MSC. They discussed the landmark transition where Kenya’s first digital lender Branch International acquired Century Microfinance Bank in its latest expansion drive. Wesley and Edward delve deeper to unpack the motivation behind this acquisition and what it now means to traditional financial service providers and FinTechs.
“Train me like this”: Lessons from the pilot on IIBF BC/BF certification
Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF exam, only 62% passed the exam. This blog details out the challenges faced by BC agents in passing the IIBF BC/BF exam. It also offers suggestions to policymakers on graded certifications based on the type of services offered by BCs.
Our report delves deep into the innovative strategies that FinTechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and support lent from investors and accelerators. We also highlight the change in behavior and adoption of digitized products by Indian customers at large.