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Tag: M-banking

Remittances through M-Banking Customer Perspectives: Observations from India

Mr Manoj Sharma, Director, MicroSave, presented the findings of the research conducted on major remittance corridors in India – Bihar/UP – Punjab, Orissa/Bihar – Gujrat, at a workshop conducted by Axis Bank and Asian Development Bank in Mumbai.

Jun 2, 2012

Manoj Sharma

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Jun 2, 2012

Manoj Sharma

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Financial Inclusion through E/M-Banking – The Regulatory Landscape in India

This Note examines the current state of regulation on m-banking in India and concludes that it is already a largely enabling environment for bank-led models.

Nov 30, 2011

Mukesh Sadana

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Nov 30, 2011

Mukesh Sadana

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Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and the processes involved in m-banking, all important aspects of product acceptance and usage.

Nov 25, 2011

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

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Nov 25, 2011

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

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Product Marketing Strategies for E/M-Banking (4/5)

This Note focuses on explaining the importance of product marketing strategy for e/m-banking service providers.

Oct 12, 2011

Stanley Thomas and Anurodh Giri

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Oct 12, 2011

Stanley Thomas and Anurodh Giri

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NextGen Mobile Wallets: The Slim Billfolds May Prove More Lucrative

This note discussed that mobile wallets are no different from any other aspect of financial inclusion. The dominant player is still usually the bank.

Jul 18, 2011

Ann Platt

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Jul 18, 2011

Ann Platt

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Branchless Banking Update: Should We Bank on Phones or the Post?

In this note, for the past five-six years, most efforts to move money via mobile phones or point-of-sale (POS) terminals have required full bank participation, or at least bank partnership.

Jul 8, 2011

Ann Platt

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Jul 8, 2011

Ann Platt

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