Tag: M-banking
Remittances through M-Banking Customer Perspectives: Observations from India
Mr Manoj Sharma, Director, MicroSave, presented the findings of the research conducted on major remittance corridors in India – Bihar/UP – Punjab, Orissa/Bihar – Gujrat, at a workshop conducted by Axis Bank and Asian Development Bank in Mumbai.
Jun 2, 2012
Financial Inclusion through E/M-Banking – The Regulatory Landscape in India
This Note examines the current state of regulation on m-banking in India and concludes that it is already a largely enabling environment for bank-led models.
Nov 30, 2011
Lessons from CSMs: Customer Perspectives
This Note focuses on feedback received from customers on the product offering, customer service, and the processes involved in m-banking, all important aspects of product acceptance and usage.
Nov 25, 2011
Product Marketing Strategies for E/M-Banking (4/5)
This Note focuses on explaining the importance of product marketing strategy for e/m-banking service providers.
Oct 12, 2011
NextGen Mobile Wallets: The Slim Billfolds May Prove More Lucrative
This note discussed that mobile wallets are no different from any other aspect of financial inclusion. The dominant player is still usually the bank.
Jul 18, 2011
Branchless Banking Update: Should We Bank on Phones or the Post?
In this note, for the past five-six years, most efforts to move money via mobile phones or point-of-sale (POS) terminals have required full bank participation, or at least bank partnership.
Jul 8, 2011