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Tag: Microfinance institution

Pamela Champagne and Lynn Pikholz

Implementing Risk Management at MicroSave’s Partner Microfinance Institutions 

The note suggests that the MicroSave’s “Toolkit for Institutional and Product Development Risk Analysis” if...
Feb 7, 2005

Lisa Parrott and Marion Hudson

Employee Relationship Marketing

Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...
Jan 21, 2005

David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang

Lessons from MicroSave’s Action Research Programme (2003)

This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....
Sep 22, 2004

Pamela Champagne

Process Mapping For Risk Management and Process Improvement

The note discusses in detail about constructing process maps for risk analysis and process improvements...
Aug 11, 2004

Cerstin Sander

Passing the buck in East Africa – Money transfers systems:...

This paper is a synthesis of a series of findings of MicroSave market research studies...
Jun 3, 2004

Elissa McCarter

Adapting Market Research Tools to Diverse Environments – Lessons from...

This note documents the lessons of several member organisations of MFC and selected microfinance institutions...
May 4, 2004
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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