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Tag: Microfinance institution

Lisa Parrott and Marion Hudson

Employee Relationship Marketing

Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...
Jan 21, 2005

David Cracknell, Graham Wright, Henry Sempangi, Peter Mukwana and Trevor Mugwang

Lessons from MicroSave’s Action Research Programme (2003)

This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....
Sep 22, 2004

Pamela Champagne

Process Mapping For Risk Management and Process Improvement

The note discusses in detail about constructing process maps for risk analysis and process improvements...
Aug 11, 2004

Cerstin Sander

Passing the buck in East Africa – Money transfers systems:...

This paper is a synthesis of a series of findings of MicroSave market research studies...
Jun 3, 2004

Elissa McCarter

Adapting Market Research Tools to Diverse Environments – Lessons from...

This note documents the lessons of several member organisations of MFC and selected microfinance institutions...
May 4, 2004

Monique Cohen

The Emerging Market-Led Microfinance Agenda

The briefing note discusses the shift towards a market led approach in microfinance. It concludes...
Mar 11, 2004
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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