How to Make Optimum Use of Agent Networks (2/2)
The note highlights the need for BCNMs to be innovative to identify opportunity areas, expand their service portfolio, and offer a winning customer proposition.
Sep 26, 2012
How to Make Optimum Use of Agent Networks (1/2)
This Note explores opportunities for BCNMs to make their agent networks viable, ensuring stability of deployments, and a win-win value proposition for all stakeholders.
Sep 25, 2012
The Answer is “Yes”—Cost and Willingness to Pay in India
This Policy Brief discusses how poor people manage their money better and are willing to pay for more convenient banking services in India.
May 1, 2012
Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji
May 1, 2012
Akhand Tiwari, Akhilesh Singh, Ann Platt, Graham Wright, Sachin Bansal and Minakshi Ramji
Savings perceptions and preferences in India – The relative risk to the savings of the poor
MicroSave conducted a study in three different Indian states – Rajasthan, Uttar Pradesh, and Tamil Nadu this past year to seeks answers to the following questions: How do poor people save and what works best for them among the formal, semi-formal, and informal choices available? Why do they choose one investment or savings versus another, […]
Feb 1, 2012
When You Can’t Save Up – Saving Down and Saving Through
This Note discusses how low-income households move financial value through time using loans and chit funds in order to access large sums of money
Dec 5, 2011
Lessons from CSMs: Customer Perspectives
This Note focuses on feedback received from customers on the product offering, customer service, and the processes involved in m-banking, all important aspects of product acceptance and usage.
Nov 25, 2011
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