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Tag: Product development

Veena Yamini

The Overlap between Customer Service and Social Performance Management

In this note, through SPM diagnostics, MicroSave helps MFIs to prioritise and choose concrete steps...
Aug 26, 2010

Trevor Mugwang and Venkat Attaluri

Product features of Micro and Small Enterprises Lending (2/2)

This note discusses the 7 of the 8Ps of Marketing - Price, Positioning, Process, Promotion,...
Aug 6, 2010

Trevor Mugwang and Venkat Attaluri

Product Features of Micro and Small Enterprises Lending (1/2)

Many MFI's have started to introduce individual loan as one of their product offerings. This...
Aug 4, 2010

Premasis Mukherjee, Sonmani Choudhary and Neeraj Lal

Understanding the demand for financial products among the female youth...

MicroSave has conducted an exploratory market research to understand the needs of the youth for...
Jul 1, 2010

Richard Ketley

Does Mobile Banking Require A Card?

This note realises that the full potential of mobile banking is most likely to come...
May 6, 2010

MSC

Product Development Booklet

The Product Development (PD) is second publication (OPE) Series. This brief publication mines MicroSave's rich...
May 6, 2010
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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