Is there room for optimism in the Kenyan digital credit sector?
This blog sheds light on the current state of the digital credit sector in Kenya highlighting the growth that has been experienced over the last 3 years. In addition, it also brings to our attention the positive trend that has been observed in the performance of mobile loans.
Where credit is due – Customer experience of digital credit in Kenya
The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.