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Tag: Training

Free virtual training on Digital Transformation for Financial Institutions

Olivia Obiero and Anant Tiwari, deliver a FREE virtual training on “Digital Transformation for Financial Institutions in the backdrop of COVID-19”, through a three-hour interactive session.

Sep 27, 2020

Olivia Obiero and Anant Tiwari

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Sep 27, 2020

Olivia Obiero and Anant Tiwari

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An introduction to The Helix Institute of Digital Finance

This video gives a brief overview of our history and how taking part in our cutting edge courses can transform financial service professionals and their businesses.

Feb 15, 2018

Graham Wright

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Feb 15, 2018

Graham Wright

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The Bricks and Mortar of Agent Networks: Training and Support in India

While the first blog in this series explained how Indian Government mandates have determined the current character of the digital finance services (DFS) market in India, this blog is more forward looking,  focusing on addressing issues of agent training and support.  The 2015 ANA India data shows that these are areas where providers are struggling, and are therefore also […]

Nov 3, 2015

Maha Khan

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Nov 3, 2015

Maha Khan

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Financial education – Time for a re-think?

Traditional financial education is missing the mark both in terms of content and pedagogical approach. This blog states how MicroSave is continuously exploring alternative approaches to financial education.

Oct 27, 2013

Graham Wright, Angela Wambugu, Julie Zollmann and Daryl Collins

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Oct 27, 2013

Graham Wright, Angela Wambugu, Julie Zollmann and Daryl Collins

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Implementing Training for E/M-Banking Agents

In this Note we examine the process of designing and delivering effective training programmes to e/m-banking agents.

Jan 1, 2013

Nitish Narain, Vartika Shukla and Denny George

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Jan 1, 2013

Nitish Narain, Vartika Shukla and Denny George

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Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the profiles of the agents, and new areas to be considered in agent training programmes.

Nov 1, 2012

Denny George, Nitish Narain and Vartika Shukla

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Nov 1, 2012

Denny George, Nitish Narain and Vartika Shukla

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