Nitish Narain

Specialist

Nitish is a Senior Manager in the Inclusive Finance and Banking domain of MSC India.

Nitish is a financial inclusion consultant with extensive experience gained through projects with multi-lateral agencies, central banks, banks and financial institutions, microfinance institutions, remittance companies, community-owned organizations, and digital financial service providers in Bangladesh, India, Kenya, Myanmar, Qatar, the Philippines, Sri Lanka and Vietnam.  Before joining MSC, he was an Area Manager at SKS Microfinance Ltd. and was responsible for the management of a microfinance loan portfolio of around USD 10 million spread across 58,000 clients.

Posts by Nitish Narain

India: Impact of COVID-19 on Business Correspondents

This report highlights the impact of COVID-19 on business correspondent (BC) agents in India and the issues they faced while delivering financial services in the wake of the pandemic. It also offers policy recommendations to help BCs offer uninterrupted services.

Impact of COVID-19 pandemic on Micro, Small, and Medium enterprises (MSMEs): India report

MSMEs in India have been adversely affected by the lockdown announced as a measure to contain the spread of COVID-19. This report outlines the impact of the pandemic on MSMEs and offers policy recommendations to support their recovery.

A crisis is a terrible thing to waste: Let us design a social security program for gig workers!

This blog highlights the need for a social security program for tech platform based gig workers, a subset of informal workers. We highlight the unique features of gig workers, and the enabling technology and formal financial ecosystem that can fulfil the promise of a safety net for gig workers. We also highlight the role of the government in regulating and financing such a scheme.

Micro and small enterprises: Will the pandemic put an end to their business?

This blog looks at the impact of the COVID-19 pandemic on micro and small enterprises (MSEs) across low- and middle-income countries, which are particularly vulnerable to shocks. Our research insights will help policymakers and financial institutions support the recovery and rebuilding of the MSME sector in the wake of the disease.

CICO Agents: The under-valued “first responders”

Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.

Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)

Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.

Consumer Protection in the Digital Age

The problems with digital credit persist and continue to grow alarmingly

Study on adoption of cashlite among MFIs in India

MicroSave, with support from MFIN, conducted this study to capture the experience of cash-lite/cashless models adopted by MFIs in India. The report identifies ways to accelerate the adoption of cash-lite models.