Puneet Chopra


Puneet Chopra heads the Banking and Product Development, Agriculture and Allied Services, and Private Sector Development Domain at MSC.

He is an expert in business planning, strategy and operations, consumer research, product development, and innovation. Puneet specializes in distribution channels, marketing, process re-engineering, and project and program management. With a career spanning over two decades, he has diverse experience in various roles and capacities across banking, financial services, insurance, telecommunications, information technology, media, entertainment, and transportation industries.

Posts by Puneet Chopra

Can UIDAI be a Saviour of Financial Inclusion?

This Note examines how UIDAI and Aadhaar platforms offer a solution to the many challenges that have undermined the BC model.

Aadhaar Enabled Direct Benefits Transfer in Aurangabad

MicroSave’s pilot study in India highlights barriers, best practices and a roadmap to implement the ambitious, policy initiative of transferring the government benefits directly into the Aadhaar linked accounts of the beneficiaries.

What Will It Take To Deliver ‘Direct Benefits / Cash Transfer’ Programmes Successfully?

This PB highlights the vital elements of policy changes and actions that would be necessary for efficient and meaningful rollout of this grand programme, even in a scaled down form.

Role of Agent Network Manager and Newer Partnerships

An expanded basket of m-banking product mix for customers and agents cannot be offered by an ANM alone. To do so, it needs to get into partnership with institutions that will offer different products. This is true for both the bank-led and the non-bank led models. Puneet Chopra, who works as an m-banking consultant at […]

Can MNOs Lead the Way for Banking the Excluded? (2 of 2)

There are several challenges and barriers that Indian MNOs would need to surmount. This note discussed the challenges in detail.

Can MNOs Lead the Way for Banking the Excluded? (1 of 2)

This Note, examines how well MNOs are positioned to provide banking services, and what challenges and barriers they would face in the battle to emerge victorious.

Structuring and Managing Agent Network – II

The Briefing Note # 136, reviewed agent networks managed by MNOs. This Note focuses on bank managed agent networks – either directly or by outsourcing to third parties.

Structuring and Managing Agent Network – I

This Note, and the next in the series, review and critique the agent networks of diverse organisations in different contexts and geographies.