When it comes to fraud in digital financial services (DFS), stories from Uganda will surely...
Maha Khan and Vera Bersudskaya
Fraud is one of the major threats to the emergence and sustainability of the DFS...
DFS providers in Benin entered the market quickly and focused primarily on scale—i.e. reaching high...
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at...
Discussions around Master Agents are often confusing. This confusion usually stems from the varying terms...