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Category: Blog
“Why rob agents? Because that’s where the money is”
Robbery and fraud are threatening a nascent market of mobile money across Asia and Africa. This blog recommends strict action from central banks and the government to curb the situation.
Aug 16, 2013
How to improve small business and its very small success rate
Financial inclusion happens when banking services are available to the poor and the small business enterprise. How can banks and MFIs find a middle ground to serve the MSMEs?
Aug 16, 2013
Why do (some) MNOs sprint and (most) banks limp?
What role do MNOs play to lay the foundation of digital financial inclusion? How can it build people’s confidence in DFS? This blog presents both sides of the coin.
Aug 6, 2013
Financial services that poor people want
Speaking on financial institutions’ offering for the poor people, MicroSave director, Graham Wright emphasizes the need for a market-led approach towards product development to positively impact the lives of the poor.
Jul 20, 2013
The need for intuition rather than simplicity around account features
“We usually talk about the need for formal financial services to be simple. But what we need is for services to be intuitive.” The author applies it to account features.
Jul 8, 2013
Naming sub-accounts to trigger intuition (and fun) around customer intentions
Along with MicroSave, Ignacio Mas shares his experiences and learnings from MetaMon project – that how difficult it is to create a generalizable metaphor for money management.
Jul 2, 2013