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    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Theme: Digital financial services

Graham Wright and Soumya Harsh Pandey

Financial Capability and Indian Digital Financial Services

The author predicts the future of mobile money based on his experiences, market insights and...
Apr 28, 2016

Graham Wright and Soumya Harsh Pandey

Customer Vulnerability, Trust and Risk in Indian Digital Financial Services

There is strong evidence that poor customer service/protection is reducing not just uptake but also...
Apr 26, 2016

Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg

Agent Dormancy: Impact on Customers

Dormancy among agents is a cause of concern for financial inclusion in India. This note...
Apr 13, 2016

Puneet Chopra, Paresh Rajde, Vivek Anand, Samveet Sahoo and Partha Ghosh

Democratising Financial Services

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

David Cracknell

Delivering Quality in Financial Services – Redefining Customer Service

In addition to Aadhaar, the India Stack is likely to transform payments, financial services and...
Apr 12, 2016

David Cracknell

Guiding Financial Institution Strategy: Working on Small Data

It is remarkable how little use is being made of ‘small data’ ― the information...
Apr 11, 2016
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