In this note, SPM intervention led to significant improvement in staff productivity, client dealings through...
MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of...
In this note, SPM intervention led to improvements in product design, client protection, staff incentives,...
Nitin Garg, Suresh Krishna, Veena Yamini and Valerie Rozycki
MicroSave developed a "cost of cash" tool specifically around for understanding the pain involved in...
Sunil Bhat, TVS Ravi Kumar, Anant Jayant Natu and Ravi Kant
This Note analyses the way poor entrepreneurs in Mumbai currently finance their businesses, and the...