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Tag: agent network managers
Where Are Women Agents in Indian DFS?
Financial institutions must take control of the quality of their financial services; to resolve issues permanently and not to rely upon explaining issues away.
Apr 11, 2016
Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg
Agency Banking: How Female Agents Make a Difference
The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
Apr 5, 2016
Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge
