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Tag: agent network managers

Where Are Women Agents in Indian DFS?

Financial institutions must take control of the quality of their financial services; to resolve issues permanently and not to rely upon explaining issues away.

Apr 11, 2016

Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg

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Apr 11, 2016

Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg

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Agency Banking: How Female Agents Make a Difference

The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.

Apr 5, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

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Apr 5, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

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