Banking Correspondent (BC) Agent incentives – Eko India financial services
Incentives play a key role in driving business, motivation, and usage of an agent network manager’s platform. This video looks at a leading FinTech platform—Eko and shares lessons on how the change in its incentive structure impacted its large agent network.
Apr 21, 2022
Women’s agent network—the missing link in India’s financial inclusion story: A supply-side perspective
About 10% of 1.26 million BCs in India are women. This policy note discusses a supply-side perspective on challenges and opportunities to expand the women agent network in India.
Feb 21, 2022
We are looking up to business correspondents in the pandemic; but what are they looking at?
The business correspondent (BC) network in India has become indispensable for last-mile financial service delivery across urban and rural centers. In light of the current pandemic, our note highlights the challenges BC agents face while providing services in far-flung unbanked areas.
Jun 5, 2020
Ishita Sharma, Saloni Tandon, Mimansa Khanna and Anveshi Gupta
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