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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
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Tag: Channel development

Rocky Milingita

Price wars and agent motivation in rural areas of Côte...

In the current decade, mobile money and agent networks are positioned as a critical lever...
May 24, 2022

Raghuveer Dinavahi, Saloni Tandon and Surbhi Sood

CICO Agent Lifecycle – Interactive Digital Flipbook

Across the globe, a typical CICO agent goes through a range of experiences across various...
May 19, 2022

MSC

Future of agent networks – What do we envision agent...

In this podcast, part of a series on the “Future of agent networks,” we are...
May 17, 2022

Disha Bhavnani and Surbhi Sood

Predominant Cash-in Cash-out (CICO) models in India

This deck highlights the predominant cash-in and cash-out (CICO) agent models in India across an...
Apr 27, 2022
Video

MSC

Banking Correspondent (BC) Agent incentives – Eko India financial services

Incentives play a key role in driving business, motivation, and usage of an agent network...
Apr 21, 2022

Akhand Tiwari, Gayatri Pandey, Moinuddin Mohammed, Ravi Kant and Raghuveer Dinavahi

“Train me like this”: Lessons from a pilot with CDOT...

As per the RBI guidelines, BC agents need to clear the IIBF BC/BF examination to...
Feb 3, 2022
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
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  • GEDSI
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Expertise
  • Capacity building
  • Channel development
  • Design thinking and innovation
  • Institutional development
  • Marketing and communication
  • Policy and regulation
  • Product development
  • Program management
  • Research
  • Responsible financial systems
  • Risk management
  • Strategy development
Clients and partners
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