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Tag: Digital Financial Services (DFS)

Maha Khan and Anup Singh

Debunking the Myth of OTC

OTC transactions are one of the most contentious issues in digital financial services (DFS). Some...
Jun 20, 2016

Sunil Bhat and Mohit Saini

Are Mobile Money Wallets Really Customer-Centric?

This note focuses on the four critical areas that are significant to customer-centricity of mobile...
Jun 1, 2016

Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg

Where Are Women Agents in Indian DFS?

Financial institutions must take control of the quality of their financial services; to resolve issues...
Apr 11, 2016

Veena Yamini

Responsible digital finance

This blog acknowledges the potential of digital financial services for financial inclusion but outlines many...
Dec 4, 2013
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
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  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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