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Tag: Digital Financial Services (DFS)
Women and DFS
This blog highlights the key drivers of gender gaps in women’s access to digital financial services and their use. It shares how the adoption of DFS among women can catalyze the mitigation of this gender gap. It uses insights from a first-time DFS user’s journey to highlight how to understand and respond better to women’s exclusion.
Mar 11, 2022
“Train me like this”: Lessons from the pilot on IIBF BC/BF certification
Between 2012 and 2021, out of approximately 300,000 agents, who appeared for the IIBF BC/BF exam, only 62% passed the exam. This blog details out the challenges faced by BC agents in passing the IIBF BC/BF exam. It also offers suggestions to policymakers on graded certifications based on the type of services offered by BCs.
Jan 21, 2022
Can we turn the COVID-19 crisis into an opportunity to enable indigenous capabilities?
At MSC, we believe that the COVID-19 pandemic gives us the opportunity and impetus to turn the crisis into an opportunity by developing indigenous capabilities instead of flying in international consultants. After all, local experts may have more to offer than meets the eye.
May 20, 2021
Non-cash payment helps promote financial inclusion in Vietnam
Only 31% of all adults in Vietnam own a bank account, compared to 69% of adults in East Asia and the Pacific. This video reflects how mobile phones, internet users, and digital financial services (DFS) can increase access to basic banking services in Vietnam.
Dec 7, 2020
Impact of the COVID-19 pandemic on MSMEs: Indonesia report
The COVID-19 crisis has proven devastating for MSMEs in Indonesia, which have seen their revenues reduce to almost half. Our report analyzes the economic consequences of the pandemic on MSMEs, highlights their coping strategies, and provides policy recommendations to help them recover.
Jun 16, 2020
Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor
DFS Customer Development Opportunities in Nigeria
The blog discusses digital finance customer development opportunities in Nigeria
Jan 29, 2018