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Tag: Digital financial services

UNHCR Cash-Based Intervention in Meheba refugee settlement in Zambia: The Journey to Digitization

UNHCR cash-based intervention in Meheba refugee settlement in Zambia. The blog explains the journey to digitization.

Oct 31, 2018

Ali Akram and Veena Krishnamoorthy

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Oct 31, 2018

Ali Akram and Veena Krishnamoorthy

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Overview of digital credit

This video gives an overview of the rapid growth in digital credit and focuses on the Kenyan landscape

Oct 30, 2018

Anup Singh

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Oct 30, 2018

Anup Singh

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Assessing the most ambitious public financial inclusion drive in history

This note highlights the survey conducted by MicroSave, and the Bill & Melinda Gates Foundation to understand customers’ experience with PMJDY.

Oct 28, 2018

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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Oct 28, 2018

Aishwarya Singh, Manoj Sharma and Mukesh Sadana

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Consumer Protection in the Digital Age

The problems with digital credit persist and continue to grow alarmingly

Oct 24, 2018

Graham Wright, Nitish Narain and Manoj Nayak

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Oct 24, 2018

Graham Wright, Nitish Narain and Manoj Nayak

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WhatsApp with Agent Monitoring and Support?

While leveraging social media as a support tool could be a cheaper and more efficient way that takes advantage of technology to support agents, it does not work for agents who do not have smartphones.

Oct 21, 2018

Edward Obiko and Dorcas Muthoni

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Oct 21, 2018

Edward Obiko and Dorcas Muthoni

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Reducing Friction To Succeed

Inconvenience, high tariffs, system downtime, low commissions, slow speed, poor service quality, inaccuracy, lack of an underlying compelling need and technology instability are few challenges for mobile money success.

Oct 1, 2018

Puneet Chopra

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Oct 1, 2018

Puneet Chopra

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