Loyalty based Mobile Insurance: Is Design Aligned to Business Objectives?
In this Note, we discuss shifting strategic objectives of telecom operators / mobile network operators (MNOs) and how mobile insurance can be customised to suit to their needs.
Jun 25, 2015
Risk Management in Digital Financial Services
With the gradual move towards digital financial services, risk in this space is also growing. In this video, MSC’s DFS expert, Soumya Harsh Pandey, highlights different types of risks being faced by digital financial service providers and clients; and possible mitigation steps. This video is therefore, an attempt to raise awareness about these risk so […]
Feb 3, 2014
MFIs and Digital Financial Services: What Route Should MFIs Take?
There is probably a value proposition for both MFIs and Digital Financial Service Providers to partner with each other to facilitate the delivery of financial products and services. There are several ways in which these partnerships can work. In this video, MSC’s DFS expert, Denny George, examines some of these partnership modes from MFIs’ perspective.
Jan 1, 2014
Musings on money: The household money management model of mass market
This research report discusses how behavior is governed by perceptions and aspirations around financial goals, income patterns, and financial instruments. The paper ends with “ten governing rules” that the mass market segment considers intuitively when managing money.
May 5, 2013
MSC and Ignacio Mas
Qualitative research tools for market research: Experiences from MetaMon research
In the recently conducted research on money management metaphor, we have modified some existing market research (including design research and ethnographic) tools to decipher the intuitive and spontaneous responses from the field.
Mar 30, 2013
FINO’s Electronic Benefit Transfer System for Tendu Leaf Collectors – A Study
The current case study attempts to look at few EBT system set up by FINO in collaboration with the Uttar Pradesh Forest Corporation Ltd. for the rural producers.
Dec 9, 2012
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