This report presents the case of MFIs as one potentially viable channel with which banks...
Minakshi Ramji, Ritesh Dhawan and Sachin Bansal
This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
Minakshi Ramji, Ritesh Dhawan and Sachin Bansal
This Note covers the major areas where an agent's input would be valuable to ANMs...
This Note discusses the basics of incentivising e/m-banking agents. It also discusses the different types...