Contact us
Subscribe
Linkedin Facebook Twitter Youtube
Fr
  • About us
  • COVID-19
  • Sectors
    Banking, financial services, insurance (BFSI)Governments and regulatorsWater, sanitation, and hygiene (WASH)Social payments and refugeesMicro, small, and medium enterprise (MSME)Agriculture and food systemsEducation and skillsDigital and FinTechGender equality and social inclusion (GESI)YouthClimate change and sustainabilityHealth and nutrition
  • Expertise
    Government regulations and policyDigital technology and channelsProducts and channelsPolicy and strategyOrganizational transformationMarketing and communicationDesign thinking and innovationData and InsightsTrainingCatalytic finance
  • Library
  • Clients and partners
    Multilateral organizations and international NGOsGovernment and regulatorsDigital financial services providersBanking institutionsMFIs, industry bodies, and othersPartners
  • Careers
  • Contact us
Fr

Tag: GSMA

A phone can only do so much: Why mobile access isn’t leading to digital financial service usage among women in India

Despite significant progress in financial inclusion, low-income working women have not been able to derive benefits, even when they receive their wages digitally.

Nov 6, 2020

Akhand Tiwari and James Steady

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Nov 6, 2020

Akhand Tiwari and James Steady

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)

Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.

Feb 18, 2020

Graham Wright, Nitish Narain and Raunak Kapoor

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Feb 18, 2020

Graham Wright, Nitish Narain and Raunak Kapoor

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Bench marking customer to agent ratios

This blog shares some insight on how DFS providers can benchmark customers to agent ratios

Mar 29, 2017

Vera Bersudskaya

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Mar 29, 2017

Vera Bersudskaya

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Getting it right: Why counting mobile money agents accurately matters

A person cannot decide to use a financial service until it has been extended within their reach. This blog explores why the counting of mobile money agents accurately is a critical aspect of financial inclusion

Mar 6, 2017

Vera Bersudskaya and Mike McCaffrey

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Mar 6, 2017

Vera Bersudskaya and Mike McCaffrey

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Defining terms and options for measuring access to digital finance

This article summarizes recommendations from a newly released paper titled “Agents Count”, containing some initial suggestions for addressing the reasons why providers have not been able to accurately measure the number of active agent outlets in their territories.

Mar 3, 2017

Vera Bersudskaya and Mike McCaffrey

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Mar 3, 2017

Vera Bersudskaya and Mike McCaffrey

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Design Principles for Successful Payment Banks – Lessons from International Experience

This presentation highlights these three core design principles for successful Payment Banks and the lessons from international experience.

Dec 8, 2015

Graham Wright

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Dec 8, 2015

Graham Wright

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

1 2
HOME
  • About us
  • COVID-19
  • Library
  • Careers
  • Contact us

SECTORS
  • Banking, financial services, insurance (BFSI)
  • Governments and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender and youth

EXPERTISE
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data insights
  • Training

CLIENTS AND PARTNERS
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners
FOLLOW US
  • Facebook
  • Twitter
  • LinkedIn
  • Newsletter
Terms of Use Privacy Code of business conduct
Copyright © 2023  MicroSave Consulting (MSC) |  Follow us
   

Microsave Bulletin

Subscribe to MicroSave Bulletin

Get our updates straight in your inbox!