Tag: GSMA

Despite significant progress in financial inclusion, low-income working women have not been able to derive benefits, even when they receive their wages digitally.

Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.

This blog shares some insight on how DFS providers can benchmark customers to agent ratios

A person cannot decide to use a financial service until it has been extended within their reach. This blog explores why the counting of mobile money agents accurately is a critical aspect of financial inclusion

This article summarizes recommendations from a newly released paper titled “Agents Count”, containing some initial suggestions for addressing the reasons why providers have not been able to accurately measure the number of active agent outlets in their territories.

This presentation highlights these three core design principles for successful Payment Banks and the lessons from international experience.