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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Kenya

Nitish Narain, Vartika Shukla and Denny George

Implementing Training for E/M-Banking Agents

In this Note we examine the process of designing and delivering effective training programmes to...

Jan 1, 2013

Swati Mehta

Customer Support for E/M-Banking Users

E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...

Aug 21, 2012

Soumya Harsh Pandey

Risk Management for MFIs – I

This Note focuses on understanding the risk function and its difference from internal audit. It...

Jun 20, 2012

Corrinne Ngurukie, Elizabeth Kariuki, Peter Mukwana, Angela Wambugu and Flavia Nakamatte

Youth-Inclusive Financial Services (YIFS): Lesson & Key Considerations (Part II)

This Note is Part II which presents key lessons learned from this project, on youth-inclusive...

Mar 16, 2012

Corrinne Ngurukie, Peter Mukwana, Angela Wambugu, Elizabeth Kariuki and Flavia Nakamatte

Youth-Inclusive Financial Services (YIFS): Lesson & Key Considerations (Part I)

This Note presents key lessons learned from this project, on youth-inclusive financial services using the...

Mar 14, 2012
Video

Graham Wright

Coping with Dormancy

“In this video Graham W. N. Wright, Group Managing Director, MicroSave, sights dormancy as the...

Jan 17, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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