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Tag: Market research

Ghiyazuddin Mohammad

Andhra Pradesh MFI Crisis and its Impact on Clients

This paper features findings related to multiple borrowing, household indebtedness, loan purpose and client perspectives...
Aug 27, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a...
Jul 12, 2012

Mukul Singh

Assessing Agent Profitability: MicroSave’s Agent Journal Studies

Profitability of the agents is at the foundation of a successful agent network. This PB...
Jun 1, 2012

Corrinne Ngurukie, Peter Mukwana, Angela Wambugu, Elizabeth Kariuki and Flavia Nakamatte

Youth-Inclusive Financial Services (YIFS): Lesson & Key Considerations (Part I)

This Note presents key lessons learned from this project, on youth-inclusive financial services using the...
Mar 14, 2012

Jesila Ledesma and Johan N. Diaz

Over-indebtedness in the Philippines: Clients’ perceptions

This research aims to provide market information to financial institutions on over-indebtedness in order to...
Dec 1, 2011

Graham Wright, Mukesh Sadana, Puneet Chopra and Manoj Sharma

Why E/M-Banking Will Soon Reach Scale in India (An Optimistic...

India has a huge opportunity to leverage the potential of e/m-banking and build a cash-light...
Dec 1, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
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