Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
This note discusses process mapping - a technique that makes workflows visible. This note outlines...
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Chassin and Graham Wright
Under its Action Research Programme, MicroSave learns and disseminates lessons relating to market-led microfinance. This...
MicroSave’s Market Research for MicroFinance Tools have been widely used for product development and refinement....
This note describes the new loan arrangements and how staff and borrowers have reacted to...
Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
It presents brief case studies detailing the experience of Tanzania Postal Bank and Equity Bank...