This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of cash-in cash-out (CICO) agents to support government assistance programs. The study further provides recommendations to support policy development and aid the recovery of CICO agents in Indonesia.
We, at MicroSave, have refreshed our identity to respond to the changing market as MSC (MicroSave Consulting). Click here to see the story of how we reinvented our brand and developed a fresh look and feel to strengthen our mission to make the world a better place.
At MSC, our mission is to allow millions of people to get access to financial and social services. Our key impact has been in uncovering the importance of the unique needs of the poor and those who remain financially and socially excluded. As we advance the agenda of financial inclusion, we bring client-centricity to debate in the development finance. Our work results in high quality, affordable, market-led solutions to millions of people across developing markets. Watch what our experts have to say about MSC’s key impact.
For the past two decades, MSC has constantly pushed to add value to the markets we work in. We are determined to develop practical and implementable solutions that our clients can use to extend financial inclusion. Watch the video to hear what our employees have to say about how our work adds value to the markets we serve.