LMI client impressions from Bangladesh and Vietnam
Various socio-economic dimensions drive the financial needs, aspirations, and behaviors of low- and moderate-income (LMI) customers. Customers from Bangladesh and Vietnam, through these snippets, describe their challenges and how the i3 Program helped them overcome these challenges.
Enabling the community to overcome the pandemic through digital payments
During the pandemic, Duong Thi Thuy, a mobile money agent in the Quang Ninh province, improvised her business to help her community follow the guidelines on social distancing and government norms. This is her story about the adoption of DFS and how it changed her life.
Agent Network Accelerator Research- Democratic Republic of the Congo
The population of the DRC is extremely dispersed in a country with low levels of education, a history of financial shocks, conflict and poor infrastructure. A recent study has shown that, even excluding the population in deep rural areas, only 2.3 million (12%) of the adult population have a bank account  . Despite these challenges, the number of […]
Can Disruptive Innovation Respond to the Financial Service Needs of Poor People?
In his address at the 2017 Mastercard Foundation Symposium on Financial Inclusion, Graham Wright, Director, MicroSave asks how fintech providers plan to solve the financial service needs of billions of poor, innumerate and illiterate people across the globe.