Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have...
The blog Thoughts on DFS in “Europe Minus Infrastructure” states the recent developments and the...
Ignacio Mas and Mike McCaffrey
Agents are critical to the customer experience of digital money services because they represent the...
The two blog series stresses that the key customer risk mitigation issues turn out to...
Fraud, service downtime, agent illiquidity, fear of sending money to the wrong number, and charging...