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Category: Publication

Anjaneyulu Ballem, Ghiyazuddin Mohammad and Venkat Attaluri

Why Do People Not Join or Drop Out of SHGs?

MicroSave conducted this study to assess the reasons for women not joining or dropping out...
Aug 6, 2012

Sunil Bhat and Veena Yamini

Poverty Measurement: Challenges and Benefits

This Note highlights the practical challenges in the use of poverty measurement tools, as well...
Jul 27, 2012

Veena Yamini and Sunil Bhat

Responsible Finance: Concepts and Challenges

This Note highlights the relationship between responsible finance, social performance management and client protection and...
Jul 20, 2012

Veena Yamini, Shayandeep and Ritika Srivastava

What Makes ServQual a Distinctive Tool for Client Protection?

This Note discusses the MicroSave CPP ServQual tool further and highlights what makes it a...
Jul 12, 2012

Anurodh Giri, Sonal Agrawal and Jesila Ledesma

Developing a Tool to Assess Client Protection

This Note highlights the steps required to implement the ServQual tool, the rigorous process taken...
Jul 10, 2012

Puneet Chopra, Nitish Narain, Abhay Pareek, Nishant Kumar, Sharad Bangari, Sonal Agrawal, Akhilesh Singh and Ritika Srivastava

Integration and interoperability of financial services – Good for the...

There has been a growing debate on whether greater integration and interoperability of banking and...
Jul 6, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Responsible Financial Systems – Empowering trust, driving Inclusion
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