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Category: Publication

Alphina Jos, Denny George, Shivshankar V and Stanley Thomas

Exploring reasons for dormancy in no frills savings accounts in...

This research aims to understand the reasons for widespread dormancy in No Frills Accounts opened...
Aug 26, 2011

Soumya Harsh Pandey and Aanchal Piplani

Relevance of Customer Service Post the Andhra Crisis

This note highlights the importance of customer service, it gives practical examples how to integrate...
Aug 8, 2011

Ghiyazuddin Mohammad, Shivshankar V and Chris Linder

Sustainability of BC Network Managers (BCNMs) – Business Scenarios and...

This Note reveals results from analyses of three different scenarios that played out over time...
Jul 29, 2011

MSC

E/M-Banking Booklet: Volume III

The E/M-Banking Booklet - Volume III is the seventh publication under the (OPE) Series. This...
Jul 28, 2011

Ghiyazuddin Mohammad, Shivshankar V and Chris Linder

Sustainability of BC Network Managers (BCNMs) – Review of Commission...

The objective of this note is to present common ways banks use to compensate BCNMs...
Jul 25, 2011

Graham Wright and Shivshankar V

Can Bank-led Models Really Deliver on the Promise of Mobile...

There is some debate about the potential profitability of mobile money solutions that are widely...
Jul 21, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
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  • Youth
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Expertise
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  • Products and channels
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  • Training
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  • Research, evaluation, and analytics
  • Responsible Financial Systems – Empowering trust, driving Inclusion
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