Akhand Tiwari and Irene Wagaki
Based on over 1,200 digital financial services (DFS) agent interviews conducted between July and August...
Aakash Mehrotra and Denny George
Based on over 2,600 mobile money agent interviews carried out in 2015, the survey report...
Dorieke Kuijpers, Vera Bersudskaya and Maha Khan
The research focuses on operational determinants of success in agent network management, specifically: network structure,...
Mike McCaffrey and Annabel Schiff
Having industry giants develop and own distribution channels can provide the scale needed for providers...
In October 2012, GSMA MMU asked the burning question; ‘Can mobile money work for merchant payments?’ Across...