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Region: Asia

Jesila Ledesma and Johan N. Diaz

A Closer Look at Multiple Borrowing in the Philippines

This Note presents summary results of a study which looked at this phenomenon in the...
Dec 2, 2011

Jesila Ledesma and Johan N. Diaz

Over-indebtedness in the Philippines: Clients’ perceptions

This research aims to provide market information to financial institutions on over-indebtedness in order to...
Dec 1, 2011

Graham Wright, Mukesh Sadana, Puneet Chopra and Manoj Sharma

Why E/M-Banking Will Soon Reach Scale in India (An Optimistic...

India has a huge opportunity to leverage the potential of e/m-banking and build a cash-light...
Dec 1, 2011

Mukesh Sadana

Financial Inclusion through E/M-Banking – The Regulatory Landscape in India

This Note examines the current state of regulation on m-banking in India and concludes that...
Nov 30, 2011

Alphina Jos and Graham Wright

Beyond Remittances: How to Expand Your Mobile Money Product Suite

This Note discusses Remittance, the most common entry point for mobile money systems as it...
Nov 28, 2011

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and...
Nov 25, 2011
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