Mike McCaffrey and Zeituna Mustafa
Equity Bank’s introduction of the thin SIM under the Equitel brand is an important development...
Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have...
The Helix Institute of Digital Finance
This video sheds some light on the importance and best way to implement agent training
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...
The presentation discussed the four major findings of proliferation, dominance, evolution and impact.