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Tag: Kenya

Vera Bersudskaya and Mercy Wachira

How Smart are Smartphone Lending Apps in Kenya?

Smartphone-based products in Kenya have been touted for their potential to improve the user experience...

Jun 23, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...

Apr 7, 2017

Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa

Where credit is due – Customer experience of digital credit...

The research examined the process of applying for loans from different providers as well as...

Mar 22, 2017

Vera Bersudskaya and Mike McCaffrey

Getting it right: Why counting mobile money agents accurately matters

A person cannot decide to use a financial service until it has been extended within...

Mar 6, 2017

Mike McCaffrey and Vera Bersudskaya

Agents Count: The True Size of Agent Networks in Leading...

This paper lays out a framework for understanding agent network size for digital financial services,...

Feb 16, 2017

Maha Khan and Vera Bersudskaya

Working Together To Fight DFS Fraud

Fraud is one of the major threats to the emergence and sustainability of the DFS...

Nov 7, 2016
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