Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have...
The Helix Institute of Digital Finance
This video sheds some light on the importance and best way to implement agent training
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...
The presentation discussed the four major findings of proliferation, dominance, evolution and impact.
Aakash Mehrotra, Leena Anthony, Dorieke Kuijpers and Sheharyar Khan
The survey report highlights findings on the mobile money landscape in Kenya, covering agent profitability,...