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Tag: Mobile banking

Akhand Tiwari and Ann Platt

The State of Business Correspondence: Agent Networks in India

This Policy Brief discusses that Financial inclusion cannot happen without agents and it will happen...
Mar 1, 2012

Krishna Thacker and Graham Wright

Building Business Models for Mobile Money

This Note uses a business model framework and some of the concepts co-created by an...
Jan 5, 2012

Krishna Thacker and Raunak Kapoor

Process Mapping for Mobile Banking Initiatives

This Note focuses on the intricacies involved in conducting a process mapping exercise for mobile...
Dec 6, 2011

Graham Wright, Mukesh Sadana, Puneet Chopra and Manoj Sharma

Why E/M-Banking Will Soon Reach Scale in India (An Optimistic...

India has a huge opportunity to leverage the potential of e/m-banking and build a cash-light...
Dec 1, 2011

Alphina Jos and Graham Wright

Beyond Remittances: How to Expand Your Mobile Money Product Suite

This Note discusses Remittance, the most common entry point for mobile money systems as it...
Nov 28, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
Nov 21, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
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  • Ethical AI and data solutions
  • Enterprise & livelihood
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