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Tag: Mobile money

Jacqueline Jumah

Burgeoning ‘Typhoons’ in Digital Financial Services

DFS ecosystems continue to evolve; with this scope for fraud is also growing. For DFS...
May 10, 2016

Graham Wright and Soumya Harsh Pandey

Financial Capability and Indian Digital Financial Services

The author predicts the future of mobile money based on his experiences, market insights and...
Apr 28, 2016

Graham Wright and Soumya Harsh Pandey

Customer Vulnerability, Trust and Risk in Indian Digital Financial Services

There is strong evidence that poor customer service/protection is reducing not just uptake but also...
Apr 26, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

Agency Banking: How Female Agents Make a Difference

The key insights from MicroSave study offer a glimpse of how gender can impact customer...
Apr 5, 2016

Graham Wright and Anil Gupta

Payment Systems in India and Current Status: A Perspective

The blog examines how India is witnessing enormous change in the payment systems, disrupting the...
Mar 30, 2016

Soumya Harsh Pandey and Graham Wright

Customer Protection in Indian Digital Financial Services: Part 2: Transparency...

The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016
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