Swati Mehta, Nitish Narain, Ritesh Dhawan and Nishant Kumar
Accredited Social Health Activist or ASHAs generally face problems such as untimely payments, uncertainty in...
Minakshi Ramji, Ritesh Dhawan and Sachin Bansal
This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
Minakshi Ramji, Ritesh Dhawan and Sachin Bansal
This Note covers the major areas where an agent's input would be valuable to ANMs...
This Note discusses the basics of incentivising e/m-banking agents. It also discusses the different types...
This Note looks at various ways of incentivising customers to increase the uptake and use...