Mohit Saini and Prabir Barooah
The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.
Mohit Saini and Prabir Barooah
The blog defines the over the counter (OTC) money transfer in India. The authors elaborately...
Until this month RBI maintained the view that only licensed commercial banks can offer cash-out...
Puneet Chopra, Anup Singh and Mukesh Sadana
The Briefing Note # 136, reviewed agent networks managed by MNOs. This Note focuses on...
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects...