Tag: Raunak Kapoor

OJK adds a suite of exciting tech solutions to address the 100,000+ consumer complaints and ensure stronger consumer protection in Indonesia

Otoritas Jasa Keuangan (OJK), Indonesia’s financial services authority, wants to explore novel approaches to supervise digital financial services. This blog details two SupTech solutions that OJK is prototyping to enhance consumer protection in Indonesia.

Dec 14, 2021

Gloria Sinaga, Raunak Kapoor and Sneha Sampath

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Agent Network Accelerator Research: Indonesia Country Report 2017

The second wave of the ANA survey in Indonesia builds on the findings of the qualitative assessments of Indonesian agent networks completed in 2014.

Dec 4, 2017

Raunak Kapoor, Alfa Pelupessy, Linggo Kusuma, Vera Bersudskaya, Sidra Mughal, Grace Retnowati and Aakash Mehrotra

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Can Self-Service Channels Be The Next Frontier Of Financial Inclusion?

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors explain how self-service digital channels will become increasingly important.

Jun 24, 2015

Puneet Chopra, Raunak Kapoor and Richa Valechha

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Non-Financial Services for MSMEs

Besides access to finance there are range of capacity building services that MSMEs need for their growth and development. Non-financial services are such capacity-building inputs which are mainly targeted at enhancing the performance of a business enterprise. In this video, MSC’s Products and Delivery Channels Expert, Raunak Kapoor, shares his experience on the role and […]

Jun 26, 2014

Raunak Kapoor

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Building Operational Excellence as a Core Differentiator

The briefing note is a case study on operational excellence path adopted by a microfinance-oriented thrift bank in the Philippines.

Mar 4, 2014

Anup Singh and Raunak Kapoor

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Access to credit in Andhra Pradesh post microfinance crisis

A study conducted by MicroSave in Andhra Pradesh in 2011 highlighted the importance of MFIs as a source of accessible micro-credit for the low-income segment.

Apr 17, 2013

Denny George, Ghiyazuddin Mohammad, Raunak Kapoor and Anjaneyulu Ballem

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Tag: Raunak Kapoor

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